As the title suggests, our Cafe Manager is responsible for the overall daily operations of the cafe aspect of Zia's. Zia's is the parent company of PLANTBAR, a consistently evolving company, and we are looking for driven individuals who want to grow with us and make an impact in Baltimore and the wellness world.

POSITION DESCRIPTION: 

- Hiring and on-boarding new staff, as necessary

- Staff scheduling: working with school schedules and requests to ensure adequate staffing and fitting labor costs within the monthly designated cafe labor budget

- Filtering inquiries regarding the owner, both via email and phone calls

- Handling and coordinating pick-up catering orders

- Maintaining Zia's quality standards by constantly overseeing food quality and waste management, and presenting monthly reports and waste solutions

- Representing and supporting the entire Zia's staff - held accountable for staff behavior and actions, handle and problem-solve customer concerns, complaints, as well as share customer feedback

- Encouraging staff by providing on-going training, positive re-enforcement and sustain brand identity and culture 

- Meeting sales goals and providing sales solutions and incentives monthly

- Managing Zia's social media page

- Overseeing overall cafe inventory and ordering of specified cafe stock

- Managing Zia's Grub Hub account in its entirety

- Handling the register in the cafe, held responsible for drawer shortages and responsible for keeping the drawer accurant

 

APPLICANT REQUIREMENTS:

- Experience in a leadership role within the food service industry for 2+ years 

- Experience in food service overall for 5+ years 

- Strong analytical, organizational and communication skills 

- Technically savvy; experience with Square Register is a plus

- Financially responsible; experience with til management is required 

- Proven problem-solving skills; must be able to think on their feet and outside the box in stressful and fast paced situations 

- Excellent time management skills; will be expected to balance floor shifts and administrative duties

- A passion for the wellness lifestyle

Sounds FUN?! APPLY HERE